At MARQA, we are committed to protecting your privacy and handling your personal information with transparency, confidentiality, and care. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and luxury concierge services.

Information We Collect

When you contact MARQA or submit an inquiry, we may collect the following information:

• Full Name or Company Name
• Telephone Number
• Email Address
• Number of Guests
• Requested Services
• Preferred Timeframe
• Estimated Budget
• Special Requests or Additional Notes
• Technical information such as IP address, browser and device information.

How We Use Your Information

Your information is used exclusively to provide our luxury concierge services, prepare personalized quotations, respond to your requests, improve our customer experience and comply with legal obligations.

Information Sharing

MARQA never sells, rents or trades your personal information. Information may only be shared with carefully selected service providers when necessary to complete your requested services, including luxury hotels, transportation providers, yacht charter companies and other trusted business partners.

Data Security

We employ appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration or destruction.

Cookies

Our website may use cookies to improve website functionality, remember user preferences, analyze visitor statistics and enhance the browsing experience.

Data Retention

Personal information is retained only for as long as necessary to provide requested services, comply with legal obligations and maintain appropriate business records.

Your Rights

Depending on applicable legislation, you may request access, correction, deletion or restriction of your personal information. Requests can be submitted using the contact details below.

Changes to this Policy

MARQA reserves the right to update this Privacy Policy at any time. Any modifications become effective immediately upon publication on this website.

Contact

MARQA
Email: e.koken@marqa.tr